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1. Agreement to these terms
These Terms of Service ("Terms") govern your access to and use of Agency Dash Pro's website, workspace, dashboard embeds, and related services (collectively, the "Service"). By creating an account, connecting a source, purchasing a subscription, or otherwise using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.
If you do not have authority to bind an organization, or do not agree to these Terms, do not use the Service.
2. Eligibility and accounts
You must be legally able to enter into these Terms and must provide accurate account information. You are responsible for safeguarding account credentials, maintaining the confidentiality of your workspace access, and promptly notifying us of suspected unauthorized use. You are responsible for the acts of users who access the Service through your organization.
4. License and customer data
Subject to these Terms and your timely payment of applicable fees, Agency Dash Pro grants you a limited, non-exclusive, non-transferable, revocable right to use the Service for your internal business purposes and to provide authorized client reporting. You retain all rights in your Customer Data. You grant us the limited rights necessary to host, process, transmit, secure, and display Customer Data solely to provide and improve the Service in accordance with these Terms and the Privacy Policy.
5. Acceptable use
You may not use the Service to violate law or third-party rights; access another organization's data; bypass access controls; probe, disrupt, or reverse engineer the Service except where law prohibits that restriction; transmit malware; misuse dashboard embeds; or submit credentials, secrets, or sensitive data through unapproved channels. You may not resell, lease, or provide access to the Service except as expressly permitted for authorized client reporting.
6. Fees, payment, and cancellation
Paid plans are billed according to the plan, billing interval, taxes, and payment terms presented before your purchase is confirmed. You authorize the applicable payment provider to charge the payment method you provide for recurring subscription fees until cancellation. You may cancel through the account controls or another clearly disclosed cancellation method; cancellation takes effect at the end of the then-current paid period unless otherwise stated at checkout or required by law.
We may change plan pricing or features on prospective notice. We will not apply a price change to an existing paid period without notice. Except where required by law or expressly stated in a written order, fees are non-refundable. Nothing in these Terms limits consumer rights that cannot lawfully be waived.
7. Service changes and support
We may update, improve, or discontinue features where reasonably necessary for security, legal compliance, performance, or product evolution. We will use reasonable efforts to avoid material disruption. The Service may depend on third-party systems and internet connectivity, and we do not guarantee uninterrupted or error-free operation.
8. Confidentiality and security
Each party may receive non-public information from the other. Each party will use reasonable care to protect the other's confidential information and will use it only to perform under these Terms, except where disclosure is required by law. You must not share API tokens, client secrets, embed keys, or similar credentials in public or insecure channels.
9. Intellectual property and feedback
Agency Dash Pro and its licensors retain all rights in the Service, including software, content, branding, and documentation. You retain rights in your Customer Data. If you provide feedback, you grant us a worldwide, perpetual, royalty-free right to use it without restriction or compensation.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENCY DASH PRO DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL MEET EVERY REQUIREMENT, THAT REPORTING WILL BE ERROR-FREE, OR THAT THIRD-PARTY DATA WILL ALWAYS BE COMPLETE OR CURRENT.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENCY DASH PRO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO AGENCY DASH PRO FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE NOT PAID FEES.
12. Indemnity
You will defend and indemnify Agency Dash Pro from third-party claims arising from your Customer Data, your connected HighLevel accounts, your dashboard use, your violation of these Terms, or your violation of law or third-party rights, except to the extent caused by our willful misconduct or violation of these Terms.
13. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe there is a security risk, fraud, abuse, nonpayment, a violation of these Terms, or a legal requirement to do so. On termination, your right to use the Service ends. Provisions that by their nature should survive termination will survive, including provisions about ownership, disclaimers, limitations of liability, and indemnity.
14. Governing terms and contact
Any signed order form, data processing addendum, or other written agreement between you and Agency Dash Pro controls if it conflicts with these Terms. These Terms are governed by the laws that apply to the contracting parties and the order form, subject to any non-waivable local consumer protections.
Questions about these Terms can be sent to support@agencydashpro.com. We may update these Terms from time to time. Material changes will be communicated through the Service or another appropriate channel, and continued use after the effective date means you accept the updated Terms.